Careers

Work With Us

Thank you for your interest in Superior Sprinkler. Job openings will be posted below as they become available. We are always looking to add craftworkers and other talented individuals to our teams. If you would like to join us, please email your resume and cover letter to **@***************er.ca.

Posted: 02/26/2026

Location:             Greater Toronto Area

About The Fire Group:

The Fire Group brings together two industry-leading fire protection companies, Superior Sprinkler and Western Fire Protection, to provide comprehensive, end-to-end life safety solutions across Canada.

For more than 35 years, Superior Sprinkler has delivered full-service installation, support, and maintenance of sprinkler and fire protection systems, earning a strong reputation throughout the GTA and establishing a growing presence in Western Canada.

Backed by over 20 years of expertise, Western Fire Protection supplies qualified and certified contractors and professional installers, specializing in advanced fire suppression technologies. Operating from a 14,000 sq. ft. facility and head office in London, Ontario, Western offers complete system services including inspections, maintenance, system testing, and water-flow testing.

Together, these companies combine deep experience, technical excellence, and nationwide reach to protect lives and property with reliable, innovative fire protection solutions.

The Position:

We’re looking for an organized and motivated Service, Inspection, Testing, and Maintenance Administrator to support our ITM and service department. This role is responsible for administering activities associated with our Inspection, Testing and Maintenance team.  This role will work and collaborate with the Manager, ITM Services and ITM Coordinator to ensure smooth inspection, testing and maintenance services for the Company. This includes compiling post inspection reports, records management, summarizing deficiencies, communication, and above all excellence in customer service.

If you enjoy working in the Fire Protection industry, have a passion for customer service, and excellent attention to detail, we would love to hear from you!

Why Join Our Team?

  • Great place to grow as a professional – we’re diverse and growing, big but not too big
  • Great team culture
  • Challenging and interesting work in a welcoming and professional culture
  • Matching retirement savings program (RRSP), we help you plan for the future
  • Competitive group benefits program, your health and well-being matter to us
  • Flexible PTO, we value work-life balance
  • Profit sharing, when we win, you win!

What You Will Do:

  • General administrative duties, provide correspondence through email/phone, support ITM and service processes
  • Assist with estimates and invoices: create/review inspections, deficiencies, and service work
  • Deliver reporting for quotes for repair, if approved collaborate with ITM Coordinator to move forward
  • Compile post-inspection documents and reports
  • Collaborate with ITM team to ensure inspections completed on time, error free and with minimal return visits
  • Summarize any deficiencies done in the field
  • Maintain all software and system processes; ensure records are up to date with accurate information
  • Assist in sales, preparing quotations, and cold calling if needed
  • Perform financial analysis on job performance
  • Other administrative duties as assigned

What You Bring:

  • Completion of post-secondary education in a related discipline or combination of education, training and experience deemed equivalent
  • Minimum 3 years’ experience in fire protection industry
  • Working knowledge of fire, fire suppressions systems, fire industry Codes and Standards
  • Strong business acumen
  • Demonstrated ability to create estimates for service jobs
  • Exceptional communication, organizational and interpersonal skills
  • Strong attention to detail, accuracy
  • Strong software capability, with MS Office suite, ability to use/learn relevant software applications
  • Ability to work independently and within a team environment

Work Schedule:

Standard 40-hour work week, Monday to Friday 

Overtime may be required from time to time and will be compensated in accordance with applicable employment standards legislation.

Compensation:

Starting salary at $75,000 per year

(Final compensation will be determined based on skills, experience, and qualifications.)

This posting is for a current, existing vacancy.

AI Disclosure:

We do not use artificial intelligence in our screening, assessment, or selection process to support a fair and inclusive hiring experience for all applicants.

Superior Sprinkler is committed to providing accommodation throughout the recruitment process in accordance with Ontario legislation. Applicants requiring accommodation are encouraged to contact HR.

If you are a forward looking, action-oriented team leader that works well with cross functional & distributed teams and meets the above qualifications, please forward your resume and cover letter directly to **@***************er.ca